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PAST ISSUE - March-April-2010

Cover Story

cover story

Successful operator profile: Open for Business

Scott’s Nursery rebuilds after the fire


 

columns & departments

Brian Minter Brian Minter

 

features 

Hiring Generation Y
How you can train and inspire young staff

How High Are Your Standards?
New inspection program helps you measure up

Just Rewards
How a loyalty program can draw in shoppers

Keep Your Cool and Your Customer
Take the fire out of an angry customer

Lead Your Customers to Water
New trends in the water garden industry

 

Amanda RyderAmanda Ryder

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