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Floral artist grows a blooming business
June 30, 2010 - Floral artist and flower farmer Kerstin Stinson offers garden tours and workshops out of her distinctive home/studio in Orangeville, Ont. The Orangeville Banner reports. | READ MORE

Email declining, text-based messaging increases
June 30, 2010 - Online Canadians have reported a significant decline in the number of weekly emails received, according to the latest Ipsos Interactive Reid Report. The average number of email received in the past week (including spam) has declined by 35 per cent from 198 in late 2008 to 129 today.

Too many employees muddying the waters?
June 29, 2010 - Finding the perfect customer-to-employee ratio can be a delicate dance. Getting it wrong can alienate customers and cut into future sales. The Globe and Mail reports. | READ MORE

Organic pesticides can be worse than synthetic: study
June 28, 2010 - Organic doesn’t always mean more environmentally sustainable, according to a University of Guelph study. Researchers found the environmental impact of organic pesticides can be worse compared to synthetic pesticides, because organic pesticides often require larger doses.

Brands that use Twitter win real-life followers
June 28, 2010 - Brands that use microblogging sites like Twitter to provide real-time responses to the public are winning a higher degree of trust from consumers, according to a study by a leading public relations firm. The National Post reports. | READ MORE

If you went out of business, who would care?
June 25, 2010 - If your company went out of business tomorrow, would anybody really miss you and why? Think about it for a moment. Why might a company be missed? The Harvard Business Review reports. | READ MORE

Garden centres launch plastic recycling week
June 24, 2010, Surrey, B.C. – A group of British Columbia’s garden centres have come together to participate in the inaugural National Plastic Recycling Week, from June 28 to July 5.

Canadians prefer status quo on shopping hours
June 23, 2010 - Store hours in Canada are regulated by each province with restrictions on both hours and days of operation. But in an ever increasing 24/7 society, are store-hour restrictions still desirable? To help answer this question a special consumer study was conducted for the International Council of Shopping Centers (ICSC) by Acrobat Research.

Flower power makes tropics cooler, wetter
June 24, 2010 - The world is a cooler, wetter place because of flowering plants, according to new climate simulation results published in the journal Proceedings of the Royal Society B.

6 ways to create a memorable experience
June 22, 2010 - It is often the details that customers recall even more than the product they purchased or the service they received. Here's six ways to go above and beyond in customer service. The Globe and Mail reports. | READ MORE

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