YEAR
2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

MONTH
Jan | Feb

HEADLINES

10 tips for making collection calls
Feb. 1, 2012 – It’s one of the most dreaded aspects of running a business: Picking up the phone and asking a customer to pay a delinquent invoice. The Globe and Mail suggests 10 ways to make that call easier and get results without alienating customers.