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In The News

Canadians forgo service for low prices: report
July 29, 2010 - Customer service has been knocked off its perch by low prices as the leading factor driving shopper loyalty, according to a new study released. But take caution, deep discounts aren't the only way to consumer hearts.  | READ MORE
 
Government of Canada invests in hort sector
July 27, 2010 - The federal government is investing in the long-term viability and profitability of British Columbia’s ornamental nursery industry.  | READ MORE
 
How a $14 gift grew sales by 669 per cent
July 23, 2010 - Mizage, a small software company, learned the power of a free gift when the story of their generosity went viral and the company's sales rocketed. OpenForum.com reports. | READ MORE
 
Why you shouldn't hand down the family biz
July 23, 2010 - Author John Warrilow believes business owners are engaging in a “twisted form of child abuse” when they pass their companies onto their children. In his new book, Warrilow offers his advice to creating a sellable company. Reuters.com reports. | READ MORE
 
U.S. stores push summertime 'Christmas' sale
July 21, 2010 - Santa in the summer? Retailers are pumping still more energy this year into trying to get shoppers to loosen their purse strings early for Christmas with sparkly ornaments, holiday music and special prices. In July. The Pittsburg Post-Gazette reports. | READ MORE
 
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Credit Card Crunch

The credit card industry is undergoing a major upheaval, as Visa and MasterCard get ready to enter the debit market. This section will highlight the latest news on the issue:

Credit, debit industry has one month to adopt code
April 16, 2010 - Retailers' groups are applauding the new code of conduct for credit-and debit-card companies being introduced in Canada | READ MORE


Group commends government's steps with credit card industry
March 5, 2010 - The Payments Accountability Council is encouraged by steps taken to ensure credit card company practices kept in-check. | READ MORE


Ottawa puts credit card industry on notice
March 5, 2010 - Ottawa is proposing legislation that would give the federal finance minister the authority to regulate the credit and debit card industry. | READ MORE


Interac to remain non-profit: Regulator
Feb. 13, 2010 - The federal competition watchdog says that it could not support Interac's bid to become a for-profit company. | READ MORE


Paying cash may benefit consumers
Feb. 5, 2010 - Retailers should be allowed to surcharge consumers based on the type of payment used, a study finds. | READ MORE


Small biz groups react
Monday, Jan. 18 marked the last day for banks, credit card companies, consumer groups, retailers and others to make their submissions for the government on the proposed credit card and debit code. | READ MORE


Audit of 'excessive' bank profits
Dec. 15, 2009 – Service and credit card fees too high, advocacy group says. CBCNews.ca reports. | READ MORE

CFIB
Dec. 15, 2009 – The Canadian Federation of Independent Busiess is another organization lobbying to change the payment card industry. | READ MORE

Retail Council of Canada
Dec. 15, 2009 – The Retail Council has put together a credit and debit watchdog page with letters of response from Visa Canada and TD Merchant Services. | READ MORE

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